FAQ

What do I need?

All you need is an internet connection and a TV. That's it! All devices have WIFI built-in and most also include a LAN connection for Ethernet cable.

 

How does it work?

The media box streams everything through your internet connection to your TV. It uses software which is installed for you. We also are here to help you stay updated.

 

Do I have to pay anything extra?

NO, there are no fees, no subscriptions to watch TV. All content is free and streamed through the internet to your device.

 

There are premium apps (add-ons) on the market that you can subscribe to and pay for. These generally are for LIVE TV and for sports, we  recommend xStream TV as it is a good well run service and is reliable, find out more HERE

 

Why choose ARCstream?

It's simple, we only sell the best devices, we always install the latest software and the most important part, we custom install every box with our ARCstream setup. Our install and setup inside the software are what makes us better than the competition.

We also have amazing customer service, we offer technical support to all our customers and have free phone support.

I already have a device, what should I do?

All you need is a membership to get started with ARCstream. We load our own software on our own devices but you can get the same software just by purchasing a membership. our memberships include access to our files and ARcstream App. How to use the membership and install the files onto your device is very easy.

Click here to learn more.

​Can I watch Movies still in the theaters?

Yes you can. As soon as a movie is released it is generally available to view, sometimes you can watch movies before they get released.

 

How long will it take to get, after I order?

We ship orders the next business day. (Monday - Friday). We use USPS mail for all US orders which includes a tracking number once shipped. Delivery is 1-7 days depending on your location. If you are wanting same day shipping, call us and we will see what we can do. International delivery varies by location from 3 days - 2 weeks.

 

What TV channels Can I watch?

You can almost watch any channel for free! ABC, CBS, NBC, FOX, HBO, Stars, Showtime, AMC, CNN, Fox news, HGTV, BBC, ESPN, Fox sports, Sky, Bravo, TBS, Food Network, Bravo and many more....There are thousands of LIVE TV stations available including international TV from all around the globe.

What International languages are available?

There are LIVE international TV stations from all over the globe including movies in almost any language. French, German, Spanish, Mexican, Italian, Portuguese, Indian, Chinese, Vietnamese, Thai, Russian etc.....

 

Can I cut my cable or get rid of the satellite company?

Absolutely! With our media boxes and setup, you'll never have to pay for TV again.

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