FAQ
Why Choose ARCstream? What do we do?
We are a technical support service. We can help you get the most out of your device. Whether you have your own device or have purchased one of ours, we are here to offer help, give technical support, ran recommend apps and services to make streaming easier and more enjoyable.
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What do I need?
All you need is an internet connection a device and a TV. That's it!
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How does it work?
We look for great apps that other people use and give advice on how to install them or use them.
Do I have to pay anything extra?
No, there are no fees or subscriptions to use many of the apps available.
Content is free and streamed through the internet to your device.
There are premium apps/services on the market that you can subscribe to. These generally are for streaming LIVE TV and Sports.
We offer a paid support plan based on your needs, if you want help signing up, this is the place to go.
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I already have a device, what should I do?
All you need is the ability to follow our website instructions to get started with ARCstream.
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​Can I watch Movies?
Yes, you can. When a movie is released online, you can usually find it in the many apps available.
If I order a device from ARCstream, How long will it take to get it?
We ship orders the next business day. (Monday - Friday). We use USPS mail for all US orders which includes a tracking number once shipped. Delivery is 1-7 days depending on your location. International delivery varies by location from 3 days - 2 weeks. You will receive an invoice for international shipping once we know the cost.
Can I watch LIVE TV and Events?
Free Apps are usually limited and quality varies, these generally are not the best for that. See our Premium support service for live and events.
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Paid Apps
If you choose to pay for services, There are virtually no limits to what channel you want to watch.
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What International languages are available?
Same answer as above. Normally we can help guide you if international TV is important to you. Most 3rd party suppliers are dedicated to USA, UK and Canadian Channels but international TV is available.
Can I cut my cable or get rid of the satellite company?
Absolutely!
Legal Disclaimer:
ARCstream does not provide any streaming content. We do not verify any 3rd party provider mentioned on this website or the content they provide. if you using a free app or paid service, this will be provided via 3rd party servers not owned by us. We do not guarantee any content or service. Furthermore, we cannot determine the legality of any streaming platform reviewed on this website. Please keep this in mind when using or signing up for any service. You should treat all apps as unverified. ARCstream specializes in educational tech reviews, tutorials, support and news which is protected by the First Amendment of the United States Constitution. The end-user is solely responsible for media accessed and TROYPOINT assumes that all visitors are abiding by copyright laws set forth within their jurisdiction. Users should only stream works not protected by copyright when using unverified streaming solutions.
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