Holiday Hours and Services
Thank you for visiting ARCstream.net.
During the Holiday period including the New Year we will have limited services available. We will also have limited stock available and shipping will be reduced so we can spend time with our families.
Our holiday period starts Monday December 18th and ends Jan 8th
Reduced or unavailable inventory
All Amazon Fire TV devices including : (Fire stick, Fire TV Pendant and Fire TV Box) will not be available from Monday December 18th until Jan 5th with shipping starting again on Jan 8th.
All orders purchased prior to 1pm Monday Dec 18th will be shipped. No orders will be accepted after this time until Jan 5th
Available inventory.
Mini MX, MXQ Pro and T95 ARE still available and will still be shipped via Amazon.
There maybe some reduced inventory so please click on the device links to see if its available.
We will have email and web support :
We are available via email : info@arcstream.net for general questions. We will email you back asap.
We will not have any phone support during this time, please do not leave a message as it will not be returned.
Mail in service for updates
Our mail in service for updates will not be available until the new year. Please email us after Jan 8th if you wish to request this service.
If you need help and are not sure what to do, please email us with as much info as possible.
Install or update SuperBuild
If you cleared data in kodi, cannot find your add-ons in KODI then you may need to install the superbuild using our installer that is on your device. this takes 5 minutes or so. This also fixes many issues.
CLICK HERE TO LEARN HOW TO INSTALL THE SUPERBUILD
Install KODI or update KODI
There are many ways to update kodi or install kodi again if it goes missing or if you uninstalled. we have a page that details what you can do to get it back, click here to learn how to install update kodi.
If you factory reset your device
If you have factory reset your device you can mail it to us or you can use our server to get everything back. Our server requires a subscription but it is the easiest way to get kodi and the superbuild back onto your device. We have a quick setup file available on our server you can install to get everything back. click here to learn about the quick setup file.